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Xync Digi Logo

Terms & Conditions

Introduction

These Terms & Conditions govern the use of our Digital Catalog and Menu platform, which enables businesses to showcase branded food and product listings and allows customers to place orders. By using our services, you agree to be bound by these terms.

Service Description

Our platform allows businesses to create and display a branded digital catalog or menu, offering customers the ability to place orders directly through the interface. The platform supports both local payment gateways and offline payment options (e.g., cash on delivery).

User Responsibilities

Businesses using the platform are solely responsible for the accuracy and legality of all content they display, including product details, pricing, images, and branding. They must also ensure that order handling, fulfillment, and customer service are properly managed. Any disputes related to product delivery, pricing, or order issues must be resolved directly by the business.

Payments and Transactions

Our platform may integrate with third-party local payment gateways for online transactions. We are not a payment processor and do not hold any payment funds. Offline payments such as cash on delivery are managed entirely by the business and their customer. We are not responsible for any transaction failures, delays, or disputes.

Intellectual Property

All content uploaded by users—such as logos, images, menu items, and branding—remains the property of the respective business. We reserve the right to use non-personal, aggregated data to improve our services and platform performance.

Limitation of Liability

Our platform is provided as is without warranties of any kind. We are not responsible for losses, damages, or legal claims resulting from platform usage, order issues, or payment failures. Businesses are fully accountable for their interactions and transactions with customers.

Termination

We reserve the right to suspend or terminate access to the platform for any user who violates these Terms & Conditions, engages in fraudulent activity, or misuses the platform.